Trust is the product.
Everything else follows.
People hand us their money. This page states plainly how we protect it,
who regulates us, and what we do with data.
How we protect money and data
Encryption
Data is encrypted in transit with TLS 1.2 or above and at rest with AES-256. Keys are managed separately from the systems that use them.
Fraud prevention
Every transaction is screened against sanctions and behavioural risk rules before it is released. Suspicious activity is escalated to a human reviewer.
Data handling
We collect the minimum personal data needed to move a payment legally, retain it only as long as regulation requires, and never sell it.
Access control
Internal access is least-privilege, reviewed quarterly, protected by multi-factor authentication, and logged.
Entities, licences and jurisdictions.
Rackan Technologies Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business, registration number C10001609. Our registered office is at 320 Matheson Blvd West, Suite 211, Mississauga, ON L5R 0H2, Canada. This disclosure is maintained by Legal and Compliance and reviewed quarterly.
- Jurisdiction
- Canada
- Regulator
- FINTRAC
- Status
- Registered Money Services Business (MSB)
- Registration number
- C10001609
- Services
- Remittance and cross-border payment operations
Further certifications and audit reports will be published here as they are awarded. Last reviewed 22 September 2026.
Your data,
your rights.
We process personal information only where we have a lawful basis for it — a legal obligation, a contract, a legitimate business interest, or your consent. Where we move information across borders we put safeguards around it, and where customer due diligence or transaction records are involved we retain them for at least five years because the law requires it.
- The right to know how your data is processed
- The right to access a copy of it
- The right to have inaccuracies corrected
- The right to portability in a machine-readable format
- The right to erasure in certain circumstances
Questions from a regulator, bank or partner?
Report fraud or a security issue
Think you've sent money to a scammer, someone is pretending to be Rackan, or you've found a vulnerability in our website or systems? Tell us. If money has already left your account, call +234 903 910 7390 now.
Send a reportRead our Privacy Notice
How we collect, use and protect personal data — and how to exercise your rights over it.
Privacy Notice